Shipping policy

Boda Sports – Shipping & Delivery Policy

At Boda Sports (bodasports.co.uk), we aim to make our shipping process simple, fast, and completely transparent. Below you will find all the details regarding our delivery options, timeframes, charges, and procedures.

1. Delivery Destinations

  • We currently deliver exclusively to addresses within the UK mainland.

  • We do not currently offer international shipping, or delivery to addresses outside the UK.

2. Shipping Rates & Thresholds

Our delivery charges are clear and straightforward for all UK mainland orders:

Order Value Shipping Method Delivery Charge
Orders under £75 Standard UK Mainland (Mon–Fri) £6.99
Orders £75 and over Standard UK Mainland (Mon–Fri) FREE (applied automatically at checkout)

3. Processing & Delivery Timeframes

Delivery windows vary depending on the type of product ordered:

  • Standard Equipment & General Orders: We aim to process and dispatch standard equipment orders promptly to meet an estimated 1–3 working day delivery window (Monday to Friday, excluding UK Bank Holidays).

  • Hummel Teamwear (Unpersonalised): Hummel teamwear items that do not require customisation carry an extended delivery window of 7–10 working days.

  • Hummel Teamwear (Personalised & Customised): Teamwear items requiring customisation (such as printed badges, player names, numbers, or sponsor logos) carry an extended delivery window of 3–4 weeks to allow for quality embellishment and processing.

  • Dispatch Confirmation: Once your order has shipped, you will receive an automated email letting you know your order is on its way. Please note that individual tracking details are not provided for standard shipments.

  • Variations: Delivery times are estimates and may vary slightly depending on your exact location within the UK mainland, courier operations, or peak dispatch periods.

4. Supplier Out-of-Stock Items & Bundle Orders

We work hard to fulfil all orders strictly within our stated timeframes. However, if an item in your order is temporarily out of stock with our supplier:

  • Notification: We will contact you as soon as possible via email to inform you of the delay and provide an updated delivery window or offer a full refund for the unfulfilled item.

  • Bundle Orders (Boda Sports / Football / Equipment Bundles): If an item within a multi-buy or discounted bundle is out of stock, refunds will apply only to the specific out-of-stock product, not the entire bundle.

  • Pro-Rata Calculations: Because bundles are sold at a package discount, refunds for unfulfilled bundle items are calculated on a pro-rata basis (proportional to the overall discount applied to the bundle purchase), ensuring you keep the full savings on the items you do receive.

5. Delivery Issues & Contact Information

If your order has not arrived within the estimated timeframe from receiving your dispatch email, please reach out to our customer support team:

  • Email: support@bodasports.co.uk

  • Admin / Corporate Enquiries: admin@bodasports.co.uk

  • Business Address: BODA SPORTS LTD, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ